⭐ Key Features
Take your business to the next level with SupportCandy Reports, a powerful tool designed to provide you with a quick overview of your business performance over time 🚀. With this plugin, you can:
- Track dashboard ticket statistics, including first response time, categories, and custom fields with options ⭐
- Monitor ratings and SLA (Service Level Agreement) reports to identify areas for improvement ✅
- Get insights into the number of tickets that have gone out of SLA for a given time period, displayed in a line chart as ticket statistics 📊
- View a list of active customers ordered by the maximum number of tickets they have created, helping you identify your most engaged customers 📈
By leveraging these features, you can make data-driven decisions to optimize your business operations, enhance customer satisfaction, and drive growth 🚀
